Introduction
At Koolchiche, LLC, protecting your privacy is a priority. We are committed to respecting the confidentiality of the information we collect, in accordance with the laws applicable in Quebec and Canada.

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Collection of personal information
We collect the following information:
Full name
Email address
Phone number


This information is collected via the forms on our website, in particular when:
- Subscribing to our newsletter
- Submitting a contact request
- Placing an order
- Use of personal information

The personal information we collect is used for the following purposes:
- Processing and tracking your orders
- Response to your requests and customer support
- Sending promotional information and updates
- Statistical analysis to improve our services
- Sharing of personal information

We are committed to not selling, renting, or exchanging your personal information to third parties without your express consent, except as required or permitted by law.
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Right to object and withdraw
You have the right to object to the use of your personal information for certain specific purposes. Additionally, you can withdraw your consent at any time by contacting us at: Koolchiche, LLC


For the attention of the Privacy Officer
The Grand Market

Quebec, QC G1L 5A7

Canada

e-mail: info@koolchiche.com

Right of access and correction
In accordance with applicable laws, you can access the personal information we hold about you and request that it be corrected by contacting us using the contact details mentioned above.

Safety
We implement industry standard security measures to protect your personal information from unauthorized access, disclosure, modification, or destruction.

Cookies
Our site uses cookies to improve your user experience, in particular by:
- Facilitating navigation on the site
- Customizing the content displayed
- Performing statistical analyses
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You can set your browser to refuse cookies. However, this may affect some features of our site.

Changes to the privacy policy
We reserve the right to change this privacy policy at any time. Any changes will be posted on this page with the corresponding update date.

Legislation
We are committed to complying with the legislative provisions set out in:
- The Act Respecting the Protection of Personal Information in the Private Sector (Quebec)
- The Personal Information Protection and Electronic Documents Act (Canada)